Low fees
Your success shouldn’t come with high costs, which is why we offer low fees to maximize your profits, so you can keep more of your hard-earned money while enjoying a platform that works for you.
Unlimited listings
Our platform is designed to empower you to grow your business, reach more customers, and unlock your full potential by showcasing all your products without ever having to worry about hitting a cap.
Zero listing fees
Say goodbye to the costs that hold you back, and hello to limitless opportunities. With us, you can list more, sell more, and grow your business without the burden of extra fees.
Quick onboarding
Our efficient setup means you can start listing your products and reaching customers faster than ever before. With just a few clicks, you’ll be part of a dynamic marketplace tailored for sellers like you.
No minimum contract
We’re proud to offer a no minimum contract approach, so you stay because you love it, not because you have to. Register now and embrace a partnership that adapts to you, not the other way around.
Easy to use
We’ve crafted an easy-to-use platform that makes selling as straightforward as can be. Our intuitive interface will have you listing products, managing inventory, and connecting with customers with ease.
Shop analytics
Our robust shop analytics provide you with valuable insights into your sales, customer trends, and product popularity. These powerful tools are designed to help you make informed decisions, refine your marketing strategies, and boost your profitability.
Easy cancelation
When you register as a seller with us, you do so with the confidence that you can easily change or cancel your services at any time. Our commitment is to provide you with a flexible selling platform that adapts to your business needs
Secure payments
Safety and trust are the cornerstones of our platform; that’s why we employ advanced encryption and fraud prevention measures to ensure every transaction is protected.
Guided help
We understand the importance of having a clear path to success, which is why our platform offers step-by-step assistance tailored to your needs.
Support team
Our platform is not only user-friendly but also backed by a responsive support team committed to providing personalized assistance whenever you need it.
Own identity
When you register with us, you step into a marketplace that not only respects your individuality but also highlights it. Champion now the unique character of your business!
How to be Successful in 10 steps:
1. Provide accurate and detailed information about your products
Enter a detailed description that will provide potential customers with all of the relevant information they may want when considering purchasing your product.
Consider also that many users will arrive at your theluckydrinker.com listing page from external sources and offer a very detailed product description, the search engines will be helped by your relevant description.
2. High-quality images
Great images make your materials more visually attractive and much more likely to be noticed.
Clear, crisp, high-quality images help garner a potential buyer’s trust in your products, as well as enticing them to click through to your product.
3. Product Category
Categories your products correctly making it easier for potential customers to find them.
4. Provide fast shipping
The faster it is, the fewer customers will give up their shopping cart and the more they will come back. Showing shipping speeds will give your customers clarity on delivery times and thanks to fast delivery options your store will be more competitive.
5. Advertise your offers
Help improve the visibility of individual products and boost your brand by advertising in search results and on product pages. Running a deal or a coupon is another way to promote your products.
6. Set competitive prices
Many customers shop for the best price and you can gain more customers by offering a very attractive price.
7. Get customer reviews
Customer reviews help showcase your company’s reputation which leads to the sales increase.
Customer product reviews benefit customers and sellers. Make sure you’re familiar with the right and wrong ways to get more product reviews and avoid policy violations.
8. Get to know the laws and regulations in your product areas
When buying and selling, you should comply with your local laws. Some items may require licences, permits, or other documentation. If you have questions about how to comply with the law, we recommend that you speak to a qualified professional.
9. Get to know the Restricted and Prohibited Items Policy
For a variety of reasons, we prohibit certain types of items from theluckydrinker.com. Some items present legal risks to our community; others are inconsistent with our values, are harmful to our members, or simply are not in the spirit of theluckydrinker.com.
Please visit our Restricted and Prohibited Items Policy to find out what items are prohibited or restricted.
10. Get to know Seller and Customer Terms and Conditions
It is important that you read and understand theluckydrinker.com Seller Terms and Conditions before agreeing to them.
It is very important that you understand Customer Terms and Conditions.
On theluckydrinker.com, you can create a unique digital identity to help you reach more customers, increase sales, boost your brand to stand out and showcase your products.
Your storefront is:
• easy to set up
• easy to use
• very intuitive
From your Dashboard you can:
• Make inventory updates
• Manage payments
• Download custom business reports
• Use customer metrics tools to monitor your seller performance
• See available balance and upcoming payments
There are some important aspects to keep in mind:
• Storefront name: this is how you want to be seen on theluckydrinker.com by the customers.
• You must provide accurate information to theluckydrinker.com and our customers, and update the information if it changes.
• Keep credit card and bank account information current for payments and settlements.
• Describe any gift messaging and gift wrap services that you might offer.
• Set your shipping rates so that customers know what your shipping costs are.
• All sellers are expected to adhere to theluckydrinker.com policies. Seller offences and prohibited content can result in suspension of your account.
• Not attempt to damage or abuse another Seller, their listings or ratings.
• Not operating more than one selling account on theluckydrinker.com without a legitimate business need.
• You may not send unsolicited or inappropriate messages. All communications to customers must be sent through our site and be necessary for fulfilling the order or providing customer services. Marketing communications are prohibited.
• If you receive customer information such as addresses or phone numbers to fulfil orders, you may use that information only to fulfil orders and must delete it after the order has been processed. You may not use customer information to contact customers (except through our site) or share it with any third- party.
• You may not attempt to circumvent theluckydrinker.com sales process or divert customers to another website. This means that you may Include website URLs in product feeds, business name, or other company information that might refer customers to your website or a third-party website.
A product detail page is where customers find all the relevant information about a product on theluckydrinker.com.
To know:
• Listing products in the right categories and with the correct information is critical for good customer experience and strong seller performance. There are several ways to upload products and please note that if you upload a product by copying it from theluckydrinker.com and/or its associates you might copy also all the data including a non-visible discounted price to you but only to specific roles.
• Provide information about the specific product only.
• Keep it short but include critical information.
• 200 characters maximum, however we recommend fewer than 80 characters.
• Start with the product brand where appropriate and not the seller.
• Include a model number, when available.
• Use only plain text (no HTML formatting).
• Pay attention to correct capitalisation.
• Use numerals (“2” instead of “two”).
• theluckydrinker.com requires sellers to get permission from the brand owner before listing any trademarked or copyrighted item, image or logo.
theluckydrinker.com can’t speak on behalf of intellectual property owners and is not in a position to offer legal advice or make legal determinations whether a seller’s content infringes someone else’s intellectual property. theluckydrinker.com will remove material cited for alleged intellectual property infringement when provided with a report that complies with our policies.
Requirements needed to proof the permission to sell branded items:
• Invoice from an authorised distributor showing the purchase of at least 10 units in total in the past 6 months.
• The invoice must match with the brands’ details.
Images
• Show only the product that is for sale, with no accessories — what the buyer will actually receive.
• Use a pure white background where possible
• Avoid blurry pixelated images. The product and all its features must be clearly visible
• Provide images with 1,600 pixels or larger on the longest side.
• The product must fill at least 85% of the image area.
• The image format must be JPEG (.jpg), TIFF (.tif), or PNG (.png). JPEG is preferred.
• Use professional photographs.
• Take your own pictures and avoid any image copyright infringement.
To avoid:
• Selecting a category for your product that does not match the existing theluckydrinker.com category.
• HTML code
• ALL CAPS
• Symbols (! * $ ?)
• Showing accessories and props that are not sold with the product.
• Lifestyle pictures for the main image that show, for example, people using the product.
• Graphics, illustrations, nudity, mannequin or animated images are not allowed.
Check your seller account daily for new orders.
Following receipt of a new order you must: within a maximum of two (2) working days, and as a matter of best practice within twenty-four (24) hours, confirm your acceptance or rejection of each and every order. Once the items have been dispatched, ship them directly to the customers.
theluckydrinker.com’s return policies allow for the return of new, unopened items within 14 days of delivery for a refund except for the delivery fee. You are required to accept those returns and provide a refund, in accordance with theluckydrinker.com Refund Policy.
To avoid:
• Including any marketing or promotional materials within the packing materials.
• Bribing customers for a positive feedback.
• Using customer communications for marketing purposes or directing buyers to your own website or a third-party website in your emails.
From your Dashboard, you can set up your shipping rates. Simply select the zone and add your shipping rates. Keep in mind that fast shipping and low fares are preferred by customers. There are various options available for you to bespoke your shipping services.
With Promoted Listings you can spotlight your listings in prominent locations across theluckydrinker.com platform and give them a visibility boost.
You can promote:
• your products
• your store
Promotions and coupons
Customers are looking to save money when shopping and they are more likely to make the purchase when a good deal is offered.
There are many other ways you can promote your products:
• percentage discount
• money-off discounts
• free shipping
• buy one get one free
We know the importance of your brand to be noticed by your customers. That’s why here at theluckydrinker.com we offer the best prices so your products get noticed.
Consider using Sponsored Products for product visibility, new offers, unique selections, offers with low-glance views, clearance items, and seasonal promotions.
When you spend £100 on featured products, as well as a welcome bonus, for selected new vendors, their store will be featured across the platform for 1 month for free.
What are the costs to advertise my products on theluckydrinker.com?
At the bottom of your product page, you can see the costs associated with product advertisement.
How do I Advertise my products and my store?
Purchasing an advertisement requires the your “Product” status to be Published.
Vendors need to click on the advertising logo of the selected product. They will get a pop-up where they will see the details like purchase fee, number of slots available and the expiry date. They need to click on the OK button to finish purchasing.
After they click on the OK button the advertisement will be added to their cart. They will be redirected to the checkout page.
Vendors can pay through any of the selected payment gateway.
The advertisement will be added to the vendors selected product.
If the vendors want, they can purchase advertisment from the “Edit Product” page. Scroll down and there they will find the option to purchase advertisment with all the details.
To advertise the store, the vendors are required to purchase the “Advertise my Store” option which will then automatically feature the vendor’s store across theluckydrinker.com platform for the selected period of time.
The following fees are applicable. theluckydrinker.com is obligated to collect VAT on the full value of the transaction including shipping costs. Depending on your country, the corresponding VAT rate can be applied to your theluckydrinker.com fees. Unless you are not VAT registered, theluckydrinker.com will not charge you VAT.
The standard rate of VAT is 20 per cent and will be added to your fees.
a) Single Commission Fee
b) Refund Administration Fee
c) Currency Conversion Fee
d) Promoted Listing Fee
e) International Selling Fee
f) Fulfilment Fee
g) Storage Fee
a). SINGLE COMMISSION FEE
i. The Single Commission Fee payable by you will be as notified to you by us in writing at the time of inviting you to participate in the Site, or as may be amended in accordance with Clause 1 of these Conditions.
ii. A Single Commission Fee is payable by you on the value of the total amount payable by a Customer in relation to a Product sold through the Site by you. The Single Commission Fee is calculated as a 9.9% of the value of a Product, including the delivery charges applying to that Product.
iii. We will refund monies paid and received by us in respect of sold Products that are subsequently returned by the Customer and authorised for refund by you.
b). REFUND ADMINISTRATION FEE
i. You will pay a Refund Fee to us where the price paid for a Product sold through our Website is refunded to the Customer. The Refund Fee is not refundable under any circumstances.
ii. The Refund Fee is 2.5% of the total amount refunded, or such other amount as we may notify to you from time to time.
c). CURRENCY CONVERSION FEE
i. If our payment to you as set out in Clause 16I below involves a currency conversion, it will be completed at a foreign exchange rate determined by a financial institution, which is adjusted regularly based on market conditions and which may be applied immediately and without notice to you. This exchange rate includes a processing fee expressed as 2% above the wholesale exchange rate at which we obtain foreign currency, and the processing fee is retained by us.
d). PROMOTED LISTINGS
With Promoted Listings you can spotlight your listings in prominent locations across theluckydrinker.com platform and give them a visibility boost.
You can promote:
• your products
• your store
e). INTERNATIONAL SELLING FEES
Service currently not available.
f). FULFILMENT FEE
Service currently not available.
g). STORAGE FEE
Service currently not available.
The Seller Verification is a critical component of theluckydrinker.com as it establishes the validity of your company’s status and/or authorized private seller. The verification process helps us to protect sellers and customers.
1. Personal Details
* Full legal name
* Phone number
* Email address
* Valid ID
2. Business Details (unless you apply as a private seller)
* Business name
* Business Registration Number
* Business VAT Number (where available)
3. Address
This is your ship and return address and will be visible on your store.
4. Bank Account Information
Upload a bank statement that must meet all the following criteria: 1)Dated within the last 90 days. 2)Signed or stamped by the bank. 3)Shows the bank name or logo. 4)Shows the account holder’s name, residential address, and bank account number.
This account is where theluckydrinker.com will send you the proceeds of your sales.
5. Branded Items & Legal Ownership
Upload proof of permission to sell branded items (unless the brand is already present on theluckydrinker.com). Can be an agreement or an invoice that shows at least 10 items purchased in the last 6 months. The document must match with the brands’ details.
In case you are the brand’s legal representative provide us the details that verify this information.
For some restricted items we may require:
Documentation to demonstrate compliance with regulatory requirements
Use of age verification of the buyer and/or recipient of the shipment
We will validate all those details and we will be in touch with you within 48 hours.
For a variety of reasons, we prohibit certain types of items from theluckydrinker.com. Some items present legal risks to our community; others are inconsistent with our values, are harmful to our members, or simply are not in the spirit of theluckydrinker.com. This policy explains what is prohibited or restricted on theluckydrinker.com.
We have a zero-tolerance policy for prohibited items particularly those that promote, support or glorify hatred, those that promote, support or glorify violence, or are unlawful.
Sellers deemed to violate this policy can be subject to immediate account suspension or termination, in accordance with our Terms of Use.
This policy is a part of our Terms of Use. By opening an theluckydrinker.com shop, you’re agreeing to this policy and our Terms of Use. If theluckydrinker.com has reason to believe you, your content, or your use of the Services violate our Terms, we may deactivate your content to some or all buyers or suspend or terminate your account (and any account theluckydrinker.com determines is related to your account) and your access to the Services. Generally, theluckydrinker.com will notify you that your content or account has been suspended or terminated, unless you’ve repeatedly violated our Terms or we have legal or regulatory reasons preventing us from notifying you.
Policy decisions are complex. We consider many different and often divergent factors before coming to a decision about what is best for our community.
When buying and selling, you should comply with your local laws and be aware that other countries may have their own restrictions. You might be prohibited from exporting or importing certain items under international laws and regulations. Some items may require licences, permits, or other documentation. If you have questions about how to comply with the law, we recommend that you speak to a qualified professional.
Please be aware that there are many brands theluckydrinker.com restricts. The reasons range from their exclusive agreements with these brands to a huge number of counterfeits.
Contact us to find out which brands are restricted on theluckydrinker.com
We hope these guidelines are helpful, but we can’t catalogue every permitted or prohibited item. If you see something on theluckydrinker.com that appears to violate these rules, you can report it to us. To report copyright or intellectual property infringement, please contact us as soon as possible.
Click here to access the Prohibited and Restricted Item policy